Contact
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Registered office
Avatar Technologies
F7, Savitri Arcade, Konekarwada, Karwar, Karnataka 581301, India
GSTIN: 29ENGPK5667E4ZI
PAN: ENGPK5667E
How to reach us
Customer support
Help with the app, billing, accounts, or anything else.
support@aurexerp.com
Sales
Plan questions, custom builds, partnerships.
sales@aurexerp.com
Legal
Contracts, agreements, takedowns.
legal@aurexerp.com
Privacy
DPDPA requests, data access, erasure.
privacy@aurexerp.com
Security
Vulnerability reports and incidents.
security@aurexerp.com
Grievance Officer
Designated under India's Information Technology (Intermediary Guidelines) Rules, 2021 and the Digital Personal Data Protection Act, 2023.
Varad Kamat
Email: grievance@aurexerp.com
WhatsApp: +91 63605 32369
Address: F7, Savitri Arcade, Konekarwada, Karwar, Karnataka 581301, India
We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
Business hours
Monday to Saturday, 10:00 to 18:00 IST. Email and WhatsApp are monitored throughout business hours; we usually reply on the same working day. Security incidents are responded to outside business hours where possible.